POLICIES

Please call to cancel or reschedule at least;

- 24 hours advance for single service appointments

- 48 hours in advance for any group appointments, makeovers, spa days or hair extensions

 

Appointments canceled or rescheduled appointments in less than 24 hours in advance for single & 48 hours for multiple services will be charged 50% of the service price.

 

No-shows will be charged 100% of the service price.

 

We offer a 100% satisfaction guarantee. If you are unhappy with any of our products or services, please call within one week of purchase so we can meet & exceed your expectations.

 

Only clients are allowed in the service area. Children must remain supervised in the waiting area.

 

If you would like a fresh point of view, or if working with another associate is more convenient or comfortable please don't hesitate to book with any one of our talented professionals. There are no hard feelings.

 

For their safety & out of respect for other guests, appointments are not reserved for children under 12.

 

Please note our system does not allow for gratuity to be paid with debit or credit cards

Q & A

Where are you located?

 

We are located at 2910 Hennepin Ave. S. in the "Uptown" area of Minneapolis between Lake Street & Lagoon Ave, between Chino Latino & the Uptown Theater.

 

What are your hours?

 

We are open Tuesday-Thursday from 9:00 a.m. to 8:00 p.m. Friday 9:00 a.m. to 7:00 p.m. Saturday 9:00 a.m. to 5:00 p.m. We are closed on Sunday. Monday 10am to 6pm [No services. Only available for booking appointments]

 

Where should I park?

 

There is a pay lot directly behind the salon. You can enter the lot on either Lake Street or Lagoon Ave.

 

How far in advance should I make an appointment?

 

Depending on what you are booking, a week or two should suffice.

 

Why do I need to give a credit card number?

 

To uphold our 24 hour (single service) or 48 hour (multiple services, makeovers, group appts. spa days or hair extensions) cancellation policy. It is only used in the event of a same day cancellation or a "no show" appointment.

 

Do you have online gift cards? Can I order them over the phone or online?

 

Yes we do! You can order them online or over the phone in the form of a dollar amount or for packages.

 

Do your packages include gratuity?

 

Our packages do not include a gratuity.

 

How much should I tip?

 

Tipping for service at a salon is typically handled as you would tip for service in a restaurant. Generally 15-20% of the total service is appropriate, depending upon how you feel the quality of service was.

Q & A

How long has reVamp! been in business?

 

We've been in business since 1994.

 

Is this your only location?

 

Yes, this is our only location.

 

Do you give discounts to large parties?

 

No, we do not give discounts to large parties.

 

How do I schedule a makeover with Christopher?

 

Typically, Christopher is booked several months in advance; however, a front desk coordinator can put you on his waiting list should there be a cancellation. If you are eager for a makeover, we can suggest one of our other skilled stylists. Also, note that Christopher only does the haircut portion of the makeover.

 

What if I am late for my appointment?

 

If you are late for your scheduled appointment, we will try to accommodate you, but please understand that your appointment may need to be rescheduled.

 

Do you offer spa packages?

 

We invite you to build your own service package so you may choose those services that interest you most. Our staff can help you book several appointments together for a full or half day experience and also recommend services that work well together. View our Spa Packages

 

Will reVamp donate to my organization?

 

reVamp! takes great interest in giving back to the communities we serve. Please contact us for more information.

SERVICE
QUESTIONS

What products do you carry?

 

Haircare products consist of our exclusive V-Essentials line as well as Kevin.Murphy, Milbon Products (Neu Due, Presume & Plarmia), MoroccanOil & 18.21. We carry Comfort Zone & Eminence Organic skincare products. Makeup products consist of Jane Iredale, Blinc & Grande cosmetics. We also carry CND Vinylux & Shellac nail polish products. View our product page for more information!

 

Should I come without makeup before a make-up application with lesson?

 

It is at your discretion. It does help, however, for the make up artist to see how you wear your make up, but you may want them to start with no prior knowledge of how you wear it. If you do wear make up, the esthetician can remove it for you when you arrive.

 

What should I wear for the silhouette analysis?

 

Your normal everyday outfit is perfect. Make sure to wear a bra.

 

How many pedicure/manicure chairs do you have?

 

We have three manicure stations and three pedicure stations.

 

 

© 2017 reVamp! salonspa